How do I set shipping costs on a product basis?

The connection between the products and the shipping costs is the product weight. The shipping costs and the shipping method depend on the total weight of the shopping basket. The weight is never displayed on the webshop.

This makes it possible to set the weights so that certain shipping costs or shipping methods can be displayed with certain products. Weights can be entered for products and shipping costs in Kilogram or Gram.

Product management

Navigate to Management > Products. (documentation about basic product management)

Shipping costs management

Navigate to Settings > Shipping costs. (documentation about setting shipping costs)

Example 1: big or heavy products can only be picked up

• Standard delivery: 0Kg - 25Kg
• Pick-up in the store: 0Kg - 100000Kg

Shipping methods may overlap. If the weight of the shopping cart is higher than 25Kg, then the first shipping method will not be displayed.

Example 2: digital products or products that can be send by postal letter

Products with a low or no weight can have a separate shipping method:

• Download online: 0Kg - 0.0001Kg
• Mailbox post: 0.0001Kg - 0.3Kg
• Standard delivery: 0.3Kg - 100000Kg

Setting shipping costs on a product basis

Do not forget to set the weight for all products. If you don't do this, the shipping costs per product will be calculated incorrectly.

Frequently Asked Questions

Frequently Asked Questions Contact

• Introduction
  • Choose the preferred version
  • Creating a new online store
  • Account overview
• Product management
  • Categories and subcategories
  • Basic product management
  • Advanced product management
  • Product variations, personalization and colors
  • Quantity discounts and customer group prices
  • Importing products and categories
  • Gift cards and vouchers
  • Bulk operations
• Online store configuration
  • Account and shop settings
  • Payment methods and Payment Service Providers
  • Invoices and Terms & Conditions
  • Setting shipping costs
  • Discounts and surcharges
  • Registering and transferring domain names
  • Multilingual shop
  • Connecting to external platforms
  • Personalized web addresses
  • Managing multiple webshops (Multishop)
  • Automatic emails to customers
• Designing a beautiful layout
  • Designer
  • Editing texts and webpages (CMS)
  • Creating new webpages
  • Inserting images, PDF files, videos and other objects
  • Editing images and applying watermarks
• Order management
  • Customer management
  • Downloading and sending invoices automatically
  • Viewing logs
  • Instant notifications on smartphone
• Marketing
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  • Marketplaces
  • Social networks
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  • Sending newsletters
  • Blog
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• Modules
  • Backups and exporting data
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  • High quality photos
  • Two-factor authentication
  • Labels
  • Meta tags - Website verification
  • Live chat
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  • Filters
  • Point Of Sale (POS)
  • Form fields
  • Digital or virtual products
  • Symcalia reservation system
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• Contacting the helpdesk
  • Appendix 1: security and privacy
  • Appendix 2: application limits