Account overview

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After logging in, you are welcomed by the Dashboard page. The dashboard provides a brief overview of the status of your online store. The top navigation bar will now show the different sections.

Dashboard

This section provides an overview of your account. Visitors analytics and order statistics can also be found here.

Management

In this important part, you can manage your categories and products. You can also customize or create your web pages. And you will also find customer and order management here.

Marketing

In this section you can find everything for the marketing of your online store and search engine optimization.

Settings

Here you can manage the layout and the settings of your shop. Adding payment methods and shipping costs can also be done here.

Support

In this section you can find the documentation, frequently asked questions, information about our company and how to contact us.

Please have a look at our documentation and the frequently asked questions before you ask a technical question. Your question will most likely already be asked before and you will get an answer much faster. Don't worry to contact us if something is not clear! We are happy to help you and your feedback improves our platform.

The documentation is updated regularly and is an important tool to make your online store successful. We put a lot of effort to document everything in a non technical way. The next chapters are about organizing your shop into categories and adding products.

Changing the language, currency and dark/light mode

At the top right corner you can change the language, the currency and switch to dark (night) mode.

Please note that by changing the language, some fields such as category and product names may not be filled out in this language. Set the interface language in the same language as the main language of your online store.

To switch back to light (day) mode, click again on the icon.

Logging out

You can log out by clicking Log out in the Dashboard menu or by clicking Log out at the bottom of the page.

Next page: Product management

Starter Wiki

Frequently Asked Questions Contact

• Introduction
  • Choose the preferred version
  • Creating a new online store
  • Account overview
• Product management
  • Categories and subcategories
  • Basic product management
  • Advanced product management
  • Product variations, personalization and colors
  • Quantity discounts and customer group prices
  • Importing products and categories
  • Gift cards and vouchers
  • Bulk operations
• Online store configuration
  • Account and shop settings
  • Payment methods and Payment Service Providers
  • Invoices and Terms & Conditions
  • Setting shipping costs
  • Discounts and surcharges
  • Registering and transferring domain names
  • Multilingual shop
  • Connecting to external platforms
  • Personalized web addresses
  • Managing multiple webshops (Multishop)
  • Automatic emails to customers
• Designing a beautiful layout
  • Designer
  • Editing texts and webpages (CMS)
  • Creating new webpages
  • Inserting images, PDF files, videos and other objects
  • Editing images and applying watermarks
• Order management
  • Customer management
  • Downloading and sending invoices automatically
  • Viewing logs
  • Instant notifications on smartphone
• Marketing
  • Search Engine Optimization
  • Marketplaces
  • Social networks
  • Customer feedback
  • Sending newsletters
  • Blog
  • Wishlists
• Modules
  • Backups and exporting data
  • Email and web mail
  • Administrator accounts
  • High quality photos
  • Two-factor authentication
  • Labels
  • Meta tags - Website verification
  • Live chat
  • Slideshow
  • Visitor analysis - Google Analytics
  • Filters
  • Point Of Sale (POS)
  • Form fields
  • Digital or virtual products
  • Symcalia reservation system
  • Guestbook
• Contacting the helpdesk
  • Appendix 1: security and privacy
  • Appendix 2: application limits